Shipping & Returns

All orders are processed within 3-5 business days, please note may be longer during Holiday periods i.e. Easter, Christmas due to demand.  

Delivery can take between 3-7 business days within Australian Metro areas, regional locations please allow additional time.

All orders over $150.00 are free within Australian Metro areas.

Please note we do not ship internationally for retail orders.

For any inquires about international wholesale orders please contact us at: pands@plainandsimple.com.au

 

Once your order is dispatched, you will receive an email containing your tracking details.

Please provide correct information as we will not be held liable for incorrect deliveries due to input errors.

Plain and Simple Australia will not refund or replace orders that have been scanned as delivered.

 

Unfortunately, we are not able to offer returns for a change of mind. If there is an issue with your product, please email us direct at: pands@plainandsimple.com.au

If you believe you have received an incorrect, damaged, or faulty product, please email us with photographic proof for review. Please allow up to 2 business days to be reviewed. 

Once reviewed and approved The product will be replaced or the  amount will be refunded via the payment method used for the original order.

 

Returns at Plain and Simple Australia

5/18-22 Williams Road, Dandenong South,

Melbourne, VIC 3175